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UI/UX design

UI/UX design services

Design judged by what users do — not how the mockups look.

Whether it's a marketing site, a customer portal or a mobile app, we design around what people are actually trying to do, then test it on real users before a single screen goes to development. You get wireframes, a clickable prototype and a documented design system your developers can build from — not a folder of flat pictures.

  • Projects from $1,900
  • Free UX review in three business days
  • WCAG 2.1 AA as standard
Placeholder: UI/UX design mockup shown on a laptop and phone
Sound familiar?

Three ways good-looking design still fails.

1

It looks great. It converts nothing.

The homepage wins compliments in meetings and still doesn't turn into enquiries, sign-ups or sales.

What changes: every screen is designed and tested against a specific job, not a mood board.

2

People download the app, then vanish.

Onboarding loses more users than any bug ever could, and nobody's watched a real person go through it.

What changes: the first-run experience is tested on real people before it ships, not guessed at.

3

The handoff dies in development.

Designs arrive as flat pictures. Developers guess at spacing, states and what happens on error, and it shows.

What changes: a documented design system with tokens, states and specs your developers can actually build from.

What's included

Every project follows the same disciplined process.

Always included

  • A discovery call and a written scope
  • User and competitor research
  • User flows and information architecture
  • Wireframes, reviewed before any visual design starts
  • UI design in Figma, built on a documented design system — tokens, components and states, not flat pictures
  • A clickable prototype of the core journey
  • Usability testing on real people, not just internal opinion
  • Developer handoff with specs, states and edge cases
  • Accessibility to WCAG 2.1 AA as standard
  • Full ownership of the Figma files

Add when you need it

  • Extra rounds of usability testing
  • Motion and micro-interaction design
  • UX writing and content design
  • A design system extended into a full component library
  • An ongoing design support retainer
How it works

Five steps, tested before they're built.

Week 1

Research & discovery

A call, then research into your users and competitors, so decisions are based on evidence, not preference.

Week 1–2

Flows & structure

User flows and information architecture — what exists, where it lives, and how someone actually gets from A to B.

Week 2–3

Wireframes

The structure of each screen, agreed before a single colour is chosen.

Week 3–5

UI design & prototype

Visual design built on a documented design system, assembled into a clickable prototype of the core journey.

Week 5–6

Test & handoff

Usability testing on real people, then a developer handoff with specs, states and edge cases included.

Typical timelines: UX review 3–5 business days · website UI/UX design 2–4 weeks · app design sprint 1 week · full app design 3–6 weeks. What moves them: how much testing the scope calls for, and how quickly feedback comes back.

Tools

What we design and test in.

Figma for design and the design system, FigJam for workshops and flows. We test clickable prototypes in Maze or Useberry, and watch real behaviour in Hotjar or Microsoft Clarity, whichever you already use or trust. GA4 tracks what happens after launch, and Storybook keeps the component library honest once developers start building.

  • Figma
  • FigJam
  • Maze
  • Useberry
  • Hotjar
  • Microsoft Clarity
  • GA4
  • Storybook
What it costs

Starting prices, so you can plan.

UX review
$490
  • A recorded expert review of what you have now
  • Prioritised fix list
  • Delivered in 3–5 business days
Get my UX review
Website UI/UX
from $3,900
  • Research, IA, wireframes and full UI design
  • Design system and developer handoff
  • Typically $3,900–$9,500
Get a quote
App design
from $2,900
  • Design sprint or full product design
  • iOS and Android, designed properly
  • Typically $2,900–$14,500
Book a scoping call

How we quote: every project gets a written scope and a fixed price before we start. See Pricing & Engagement →

Free first step

Start with a free UX review.

Send us your website or app and we'll reply within three business days with the three things we'd fix first — where people drop off, what's confusing, or what's quietly costing you conversions — and what each would take. Free, and yours to keep whether or not you work with us.

Get a free proposal for your product.

Send a few details and a senior designer — not a salesperson — will come back within one business day with questions, a recommendation and a price.