Web portal development services
Give customers and partners a login, not an inbox.
If your team answers the same "where's my order," "can you resend that" or "what's the status" emails every day, or partners trade spreadsheets back and forth, a portal fixes it: one place to log in, see what's theirs, upload a document, make a payment and get an answer without calling you. We start with the single journey costing you the most support time, then build it on a stack that can actually hold roles, permissions and real data.
- Portals from $9,500
- Built in 8–14 weeks
- SSO, roles and audit logs as standard
Three signs you need a portal, not another inbox.
Support is drowning in the same requests.
"Where's my order," "can you resend that," "what's my balance" — the same questions, every day, that a dashboard could answer without anyone typing a reply.
Partners are working from spreadsheets.
Resellers, franchisees or suppliers update a shared spreadsheet by email, and every version conflict costs someone an afternoon putting it back together.
Your clients need to see their own information.
Clinics, member organisations and professional practices need people to book, pay and check status without phoning the front desk to do it for them.
Built around how your users actually work.
Customer portals
Order history, invoices, support tickets and account details in one place, so logging in replaces emailing you.
Partner & reseller portals
Shared pricing, stock levels, co-branded materials and commission tracking for the network you don't manage day to day.
Patient portals
Booking, secure messaging, intake forms and results, built around the data handling a clinical setting needs.
Member portals
Renewals, events, resources and a directory — the admin an association or club shouldn't be running by hand.
Supplier portals
Purchase orders, delivery confirmations, document exchange and approvals, visible to both sides at once.
Everything a real portal needs, not just a login box.
- Single sign-on (SSO) and two-factor authentication
- Role-based permissions, so each user sees only what's theirs
- Personalised dashboards for every user type
- Secure document upload and storage areas
- Payments and invoicing, where the portal needs them
- Audit logs of who did what, and when
- GDPR-conscious data handling, built in from day one
- A responsive UI that works properly on a phone
- An admin panel to manage users without calling a developer
- A training session so your team can actually run it
We build the one journey that saves the most support time first.
Scope
We map every journey your users need — logging in, checking status, paying an invoice, uploading a file — and rank them by how much staff time each would save.
Design
Roles, permissions and dashboards, designed around each user type. You review real screens, not a mood board.
Build & connect
Development on a staging portal you can click through, with logins, integrations to your CRM or accounting system, and the admin panel taking shape alongside it.
Test, train, launch
Security review, access testing, a training session for your team, then a phased go-live starting with the users who need it most.
Our advice: launch the single journey that saves the most support email first — a self-service dashboard, say — then add roles, integrations and a second portal type once the first is proven. It launches faster and earns adoption sooner than trying to build everything at once.
Scope it to what you need now.
Logins, profiles, documents and payments — running against the systems you already have.
- Logins and user profiles
- Document uploads and downloads
- Payments against your existing systems
- Admin panel and a training session
- 30 days support
Typically, for dashboards, workflows, role-based access and two to three integrations.
- Role-based dashboards
- Workflows and approvals
- 2–3 integrations (CRM, accounting, payments)
- Audit logs and GDPR-conscious data handling
- 30 days support
For multi-tenant, API-first platforms serving many organisations from one codebase.
- Multi-tenant architecture
- Public API
- Dedicated team available
- Ongoing roadmap and support
Software support: once live, most portals are kept current on a monthly plan from $290/month — security patches, small changes and someone to call. See Pricing & Engagement →
The right platform for what you're actually building.
A light member area with a handful of documents and a login can run happily on WordPress. A real application — role logic, workflows, integrations, data that matters — needs more than a CMS can honestly give it. For those we build on Laravel or Next.js with a PostgreSQL database, and we'll tell you plainly which side of that line your project sits on before we quote it.
- WordPress
- Laravel
- Next.js
- Node.js
- PostgreSQL
- AWS
Often built alongside a portal.
Get a free proposal for your portal.
Send a few details and a senior engineer — not a salesperson — will come back within one business day with questions, a recommendation and a price.